The $2M Operation: How We Saved a Scaling Merchant
Company
Product
Stage
Processor
VoltGuard
Mosquito Zapper
High-Growth
Stripe, PayPal
Challenge
VoltGuard engaged our team during a period of operational disruption. After scaling rapidly—generating over $1 million through one Stripe account and $500,000 through another under separate legal entities—their payment providers intervened. Stripe imposed a hold on more than $1 million, and PayPal froze an additional $900,000, effectively halting the company’s ability to process payments or operate normally.
Our initial assessment identified several risk triggers:
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Multiple entities operating under a single website
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A non-U.S. signer on U.S.-registered entities
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Use of a registered agent address instead of a physical business location
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A previous processor shutdown linked to the same domain
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Lack of transaction forecasting or processor communication
No formal risk strategy or compliance framework
Our Approach
We conducted a 90-day comprehensive risk review and operational audit aimed at stabilizing the business and restoring processing capabilities.
Key Actions Taken:
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Legal & Operational Realignment:
Streamlined and restructured entity architecture to reflect actual business operations and meet compliance expectations.
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Compliance Corrections:
Updated business information to include a legitimate physical address and ensured appropriate U.S.-based signatory authority.
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Supplier Validation:
Reviewed and authenticated supplier relationships to establish legitimacy and reduce perceived fulfillment risk.
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Risk Documentation & Advocacy:
Compiled a detailed risk mitigation report, including transaction history, supply chain documentation, and revised business structure, submitted directly to Stripe and PayPal.
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Processor Diversification Strategy:
Introduced alternative payment providers better suited to support high-growth merchants, reducing dependency on a single platform.
Outcome
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$1,000,000+ successfully recovered from Stripe
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$900,000+ recovered from PayPal
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Payment operations fully restored
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Entity and compliance structures rebuilt to support scale
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Ongoing risk monitoring and forecasting protocols implemented
VoltGuard now operates with a stable, compliant infrastructure and a more strategic approach to payment processing, positioning the business for sustainable growth and greater platform flexibility.
